News

Latest news, updates etc.

DVL Smith and Excellence Tools support the MRS SME Initiative

David Smith has been part of the Market Research Society Working Party looking at how to make market research more accessible to the smaller business sector. One major outcome of the initiative has been the creation of a Market Research Society Research for Small Business website. On Research for Small Business, David Smith provides an …

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The Art of Constructing Powerful Insight Narratives: Webinar

On November 14th 2018, David Smith of DVL Smith will be giving a webinar on the art of constructing powerful insight narratives as part of the New MR training series on storytelling and visualisation. David will be talking about his Seven Story Tools to transform insight professionals’ ability to tell the ‘insight story’ in an engaging way. …

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Optimising the investment in customer insight

David Smith is currently a member of an ESOMAR working party preparing a white paper – to be presented later in 2018 – on what constitutes best practice in developing, and assessing the effectiveness of, customer insight teams. If you would like more information about this initiative, please contact David Smith.

DVL Smith launches its new company: Excellence Tools

DVL Smith are pleased to announce the launch of their new company Excellence Tools which provides online training programmes for entrepreneurs in the SME and freelance sector. We have just launched our online programme: The Start-up Success Blueprint: Seven Excellence Tools for Small Businesses. To find out more please visit excellencetools.com

ESOMAR’s 70th Anniversary World Congress

David Smith, Carlos Fonseca and Adam Riley presented a paper on transformational change in the financial services industry at ESOMAR’s 70th Anniversary World Congress in September 2017 in Amsterdam.   The paper – entitled ‘Are you insured, Scarlett? I can’t think about that right now… I’ll think about that tomorrow’  – discussed how MetLife imagined a …

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