The High Performance Customer Insight Professional

Insight Sensemaker, Story Builder and Influencer: Transform customer insight professionals’ ability to make sense of data, build the insight story and make insights count.

The Insight Sensemaker

How to make sense of customer insight evidence
This programme is for newcomers to insight seeking to go beyond data analysis and build their Sensemaking capabilities. Using our Seven Frames Analysis approach, the programme builds the ability to examine insight evidence in a holistic way to identify strategic opportunities.

The Insight Story Builder

How to construct engaging insight narratives
This programme is for customer insight professionals who want to take their ability to create an engaging story to the next level. Using our Seven Story Tools approach, the programme provides participants with the skill to transform insight evidence into a narrative that brings the insight story alive.

The Insight Influencer

How to ensure powerful customer insights are actioned
This programme is for experienced customer insight professionals seeking to go to the next level in turning insights into action. Using Seven Consultancy Strategies, we provide the skills needed to ensure critical insights are actioned by stakeholders.

The delivery options for each programme

– Face-to-face workshops and Masterclasses
– Video presentations
– One-to-one coaching sessions (face-to-face/online)

What we offer 

– Presentation slides with key principles and actions
– A Handbook
– Templates and worksheets: Your Best Next Move – applying the learnings to future projects

Tailored programmes for your needs

Why not talk to us about how we can tailor each of our programmes to your organisation’s needs

If you would like further information about the programme, please contact David Smith