January 3, 2015

Big Changes Will Deliver a Big Future

 This award-winning paper, delivered at the 2013 ESOMAR Conference, looks at the skill set the customer insight industry will need in the future to deal with the changing marketing landscape.

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January 11, 2014

EphMra 2013 Conference – Enhancing business consultancy skills

This paper looks at how customer insight professionals can deliver in a future where market researchers will have to develop new skill sets to remain relevant to their organisations. They will learn to become ‘panorama thinkers’ – encapsulating the wide-angle view and framing the choices generated by their insight.

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January 11, 2014

BHBIA workshop presentation – Every picture must tell the business story

This BHBIA Workshop presentation covers the rules and techniques involved in delivering a message that will both inspire your audience and frame their decision choices.

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