October 3, 2013

Winners of Best Overall Paper – ESOMAR Congress 2013

We are delighted to announce that DVL Smith won the prestigious Fernanda Monti Award for Best Overall Paper at the 2013 Istanbul Congress.

The paper, Big Changes Will Deliver a Big Future, looks at the skill set the customer insight industry will need in the future to deal with the changing marketing landscape.

Copies of the paper can be obtained from ESOMAR, and are also available by email if you contact David.

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