Posts in News

October 11, 2018

DVL Smith and Excellence Tools support the MRS SME Initiative

David Smith has been part of the Market Research Society Working Party looking at how to make market research more accessible to the smaller business sector. One major outcome of the initiative has been the creation of a Market Research Society Research for Small Business website. On Research for Small Business, David Smith provides an […]

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September 10, 2018

MRS Financial Services Conference – 15th Nov 18

At the upcoming Market Research Society’s Financial Services Conference David Smith, Adam Riley, and Stuart Baker of MetLife will be reviewing the changes taking place to the structure of the UK economy and labour market. We will be asking the question about whether the term SME is still fit for purpose. Specifically, we will argue […]

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September 10, 2018

The Art of Constructing Powerful Insight Narratives: Webinar

On November 14th 2018, David Smith of DVL Smith will be giving a webinar on the art of constructing powerful insight narratives as part of the New MR training series on storytelling and visualisation. David will be talking about his Seven Story Tools to transform insight professionals’ ability to tell the ‘insight story’ in an engaging way. […]

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September 10, 2018

ESOMAR Berlin Congress

On September 25th 2018, David Smith of DVL Smith with BV Pradeep of Unilever, will be presenting a paper at the ESOMAR Berlin Congress on ‘How to showcase the value of investing in customer insight’. This is an ESOMAR Thought Leadership project aimed at highlighting the role now being played by customer insight professionals in […]

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May 16, 2018

International Journal of Market Research (IJMR)

David Smith’s latest book review on System1: Unlocking Profitable Growth appears in the IJMR Volume 60/Issue 2/March 2018. David Smith is a member of the IJMR Silver Medal Awards Panel (awarded annually for the best paper in the Journal). The winner will be announced in June 2018.

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May 7, 2018

Optimising the investment in customer insight

David Smith is currently a member of an ESOMAR working party preparing a white paper – to be presented later in 2018 – on what constitutes best practice in developing, and assessing the effectiveness of, customer insight teams. If you would like more information about this initiative, please contact David Smith.

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April 16, 2018

DVL Smith launches its new company: Excellence Tools

DVL Smith are pleased to announce the launch of their new company Excellence Tools which provides online training programmes for entrepreneurs in the SME and freelance sector. We have just launched our online programme: The Start-up Success Blueprint: Seven Excellence Tools for Small Businesses. To find out more please visit excellencetools.com

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November 7, 2017

ESOMAR’s 70th Anniversary World Congress

David Smith, Carlos Fonseca and Adam Riley presented a paper on transformational change in the financial services industry at ESOMAR’s 70th Anniversary World Congress in September 2017 in Amsterdam.   The paper – entitled ‘Are you insured, Scarlett? I can’t think about that right now… I’ll think about that tomorrow’  – discussed how MetLife imagined a […]

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