Video: High performance framework – Be a Problem Simplifier & Energy RadiatorBy David Smith / May 4, 2020 September 15, 2020 / High Performance in Business This video – based on my book The High Performance Customer Insight Professional – is about a Framework on being a Problem Simplifier & Energy Radiator – not a Problem Confuser & Energy Drain. My book The High Performance Customer Insight Professional is available on Amazon.